Managed Services: On-Site Support

 
     

 

| What are Managed Services | Key Benefits of Managed Services | Features and Benefits |

Our On-Site Support service is designed to provide you reliable IT support 24 hrs day with on-call technicians and engineers ready to help. Our staff of professionals handles everything from routine network, computer and server installations and configurations to end user, network, and server support. On-Site Managed Services are bundled with our Asset Inventory, Help Desk, Remote Management, and Monitoring Managed Service Solutions. With On-Site Managed Services your can get the support you need at a set budgetable rate per month. Why not outsource your IT support to a partner you can trust and rely on.

On-Site Support Service Highlights:

  • Automated Asset Inventory System
  • Help Desk Support and on-line Managed Service System
  • Monitoring Services
    • 24x7 network and device monitoring and alerting
    • Network quality and performance monitoring
    • Device, Computer, and Server Uptime monitoring
    • Security analysis and policy development
    • Fi-Central with 24x7 monitoring status
  • Server and Computer Support (upgrades, security patches, migrations)
  • Network Support and Management Services
  • Remote Management and Administration

The managed help desk support system included with all On-Site service level agreements when coupled with our monitoring system can automatically create trouble tickets based on different configurable severity alerts getting you support on its way on-site or remotely before some even has a chance to pick up a phone.

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Mailing Address:
2130 South 3140 West, Suite B
Salt Lake City, Utah 84119

Local Phone: 801-263-8858
Toll-Free Phone: 877-317-5148

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