Fidelitech Smart Support: We look forward to helping you achieve the impossible every day!
New to Fidelitech!
Looking to setup a new account with Fidelitech?
Please Contact Us and one of our account executives will be happy to assist you.
Existing Customers:
Links to commonly accessed resources are provided below. You can also submit a ticket via the SemperShield Customer Experience Portal or via email with the dedicated Helpdesk Email. Calls are always welcome.
SemperShield Customer Experience Portal:
Everything IT in one convenient spot. Consolidated Service & Support Portal, Centralized Messaging, Knowledgebase & Training, Cloud Applications Menu, Invoice Review and More!
Remote Support & Collaboration Portal:
Easily connect to a technician initiated remote support session Or Attend a Collaboration Meeting.
Client Remote Access Portal:
Customer device level remote access and ticket request management.
